Retail Store Manager
RETAIL STORE MANAGER
Purpose:
The Retail Store Manager will be responsible for the general operations of the store’s day to day activities and ensuring that sales goals are met.
Objective:
Main aim is to optimize the store sales and profitability and to ensure that customers have a positive shopping experience.
General Responsibilities:
Plan and coordinate store operations to ensure the stores are kept clean, adequately stocked, organized, well kept and priced correctly.
Applying marketing strategies
Reaching sales targets and increasing profits
Identify current and future customer requirements
Advise Management on competition prices
Overseeing stock control and receiving orders
Maintain staffing levels consistent with business needs to ensure excellent customer service
Market merchandise by advertising, sales promotion and display plans
Ensuring the quality of customer service
Deal with customer service issues such as queries, complaints in a timely and professional manner
Maintain effective, professional relationships with subordinates, vendors and service providers
Supervise Personnel: training, motivation, appraisals etc.
The responsibilities are not a complete description of the job as the list reflects the general duties necessary to perform this position.
Requirements:
Skills:
Have strong supervisory skills
Have excellent customer service skills
Have good analytical skills
Must possess good oral and written skills
Must be confidential and trustworthy