Reservations and Guest Services

Guest Services/ Reservations

At AllianceOne, we do business with people, for people. We want people to be inspired, to be motivated. Our main goal is to make you proud to belong to our group through job satisfaction and a great work environment.

We are currently seeking talented individuals with experience booking hotel, flight and/or car reservations to join the AllianceOne Team! 

As a Call Center Guest Service Agent you will:

• Assist customers and potential customers on
  inbound and outbound interactions.
• Respond to requests and provides product and
  service information.
• Provide service recovery, identifies,
  researches, and resolves customer issues.
• Assist customers with new bookings.
• Support sales and marketing initiatives and
  attain goals.

WE OFFER

Weekly incentives

Monthly commissions

Free Health insurance

Free Shuttle bus

Nurse on site

Free lunch

Paid training

AND MORE!!!!

REQUIREMENTS


- Must be 18 years and over

- At least 3 C.X.C. or equivalent including English Language

- Must possess a valid Jamaican ID (Passport, National ID or Drivers
License)

- 1-2 years previous experience in a related position

- Must be computer literate

- Excellent communication verbal / written

- Strong Time Management skills

- Strong Soft Skills

- Results oriented

- Ability to multitask and navigate

- Strong attention to detail

- Quality focused

- Strong decision making skills

- Strong problem solving skills

- Team player

HOURS

· We are open 24 hours a day, 7 days a week.

· MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE WHICH INCLUDES  WORKING UNTIL 1:00AM

· These positions are most easily accessible for candidates in St. James and surrounding areas.

AllianceOne,Building 8, Freeport, Montego Bay