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Paid and Taken Cashier - RadioShack

  • San Fernando
  • Not disclosed
  • Permanent full-time
  • Updated 11/01/2017
  • Human Resources
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Description

To effectively conduct and perform accurate Cash/accounting transactions and the provision of excellent Internal and external customer service

 

PRINCIPAL ACCOUNTABILITIES:

 

  • Receives, finds solution to customer complaints, and refers complaints where necessary.
  • Achieves monthly sales targets.
  • Maintains efficient stock control in Paid and Taken area, keeps area well merchandised  and clean and merchandises with discretion (easily movable items are not displayed within close reach of anyone).
  • Ensures that during lunch periods the area is fully manned.
  • Works with porters to ensure customers obtain assistance to carry their products and informs

       customers in a friendly manner of the Security checks before leaving the premises.

  • Answers telephone promptly and courteously.
  • Makes payments via cash, debit or credit cards and confirms cheques by Branch Managers.
  • Tests all appliances, ensures customer understands the operation of the product before purchasing and informs customer of safety precaution e.g. electrical cords not to be plunged water etc.
  • Obtains comprehensive product knowledge on all items.
  • Backs up on hard copy of cashier’s work at the end of the day.
  •     Maintains all relevant files with regard to Refund, Corrections and Cashier’s reconciliations.
  •    Ensures all items are coded with the sensormatic codes bars where available and decodes all Products where available using the electronic decoding system after purchase.
  •    Collects and counts cash accurately and reconciles ends of day takings in presence of

       Administrators / Supervisor.

  •    Closes off and prepares deposit slips for banking and witnesses the re-checking of

       monies by Administrators/Supervisor/Manager who enters on system and then bags and

       takes to rotary safe.

  •    Ensures High Risk items are safe in locked glass case/cabinet and that keys are kept safely.
  •    Ensures items are properly labelled on an ongoing basis.
  •    Complies with stock procedures during stock take exercises.
  • Performs stock checks daily – with regards to High Risk Checks, reports any discrepancies to Supervisor/Branch Manager and ensures files are kept safely.

OTHER

  • Performs any other duties requested by the Branch Manager, Assistant Manager, Floor

       Supervisor, Regional Manager and Operations Director.

 

PERSON SPECIFICATION:

Qualification / Education:

  • Five (5) GCE/CXC Ordinary level Passes including Mathematics, English Language and

              Principles of Account.

SKILLS / EXPERIENCE:

  • Must be people-oriented, organized, self-confident/motivated, goal-oriented, persistent and committed, able to cope well in stress-related environments and possesses strong

       Leadership skills, computer literacy skills.

  • Ability to use one’s own initiative
  • Ability to work with figures quickly and accurately
  • One  (1) year experience in cashiering and stock control

PERSONAL CHARACTERISTICS:

  • Excellent written and oral communication and interpersonal skills
  • Telephone Etiquette

UNICOMER (Trinidad) Ltd

UNICOMER (Trinidad) Ltd

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