Nice is a leading provider of inbound driven customer support, IT, and Quality Assurance solutions. With over 30 years of combined experience, NICE consists of an all-star team dedicated to ensuring that we retain, train and deploy the highest talent possible when it comes to dealing with end consumers. This ensures the highest level of support across any of our services.
As a Medical Specialist you will be responsible for identifying and fulfilling the medical needs of multiple patients or potential patients through inbound and outbound calls.This will include following communication scripts and evaluating documents .
Analyst should have proven problem solving skills in order to perform successful data analysis and testing with little supervision as well as be able to effectively communicate between business and technical teams to resolve issues and complete projects on time and within scope.