Voice Outsourcing Ltd (Trinidad & Tobago)

Voice Outsourcing (T & T) Ltd (VOL) is a value added reseller of IP based enterprise collaboration, commercial video surveillance and IT infrastructure solutions. We pride ourselves on offering solutions that surpass expectations, from well known to niche brands, delivering on functionality, quality and TCO. 

Since 2001, VOL has been heavily involved in large premise omnichannel contact center deployments and we have deployed and supported  contact centers for two of the leading telecommunication service providers  in Trinidad and Tobago as well as the leading bank. We have successfully deployed contact center technology in Haiti, Jamaica, St Lucia, Curacao and Belize. With the current focus on cloud we have diversified to offer both cloud and premise options as well as hybrid or even premise solutions for a monthly fee. 

We are the leading provider of cost effective open source IPPBX and inbound contact center solutions and have many successful deployments across enterprises in Trinidad. These Asterisk based solutions are extremely robust as well as cost effective delivering on essential enterprise communication functionality at a fraction of the costs of traditional brands. 

We are one of the leading video surveillance technology integrators in Trinidad and our engineers are certified in AXIS, Aimetis, ACTI, Pelco and Hikvision as well as other leading brands. Our video surveillance solutions are deployed from airports, national security installations to the largest retail operations in the Caribbean. 

Our “go to” solutions for IT infrastructure are DELL, CISCO and CISCO Meraki; from networking to servers and storage you can trust us to recommend the appropriate solution for your business needs. 

Our services include Project management, Installation, Consultancy and Post implementation support. We manage risk by delivering projects in a strict project management framework using highly trained and certified engineers.