Loan Officer
LOAN OFFICER
JOB SUMMARY
The Loan Officer examines, evaluates and processes credit and loan applications.
They should have extensive experience in underwriting the loan types offered by the Credit Union. The Loan Officer works closely with the Credit Committee to ensure that the policy and procedures of the Credit Union are met.
REPORTING RELATIONSHIPS
The Loan Officer reports directly to the Operations Manager or designate.
AUTHORITY
The Loan Officer has the authority to approve loans as designated by the delegation of authority from the Credit Committee and by the Operations Manager or his/her designate.
DUTIES
Identifies strategies to drive new loan business and in so doing meet individual loan targets
Manages a portfolio of member accounts, ensuring that accounts are serviced according to arrangements and all necessary follow up is completed for past due accounts
Cross sells services to members to enhance relationship
RESPONSIBILITIES
SPECIAL ABILITIES AND APTITUDES
Excellent communication/ interpersonal skills.
Strong negotiation skills.
Computer Literate.
At least three (3) years experience in credit/ loan assessment or equivalent.
Knowledge of the Credit Union Movement
Two years experience in Customer Service.
Ability to update all necessary documents/ records.
Ability to process member loan application information in a timely manner.
Ability to provide members with loan information within 24 hours of request and all other support necessary to ensure customer satisfaction.
Ability to complete special projects assigned and the necessary reports.
Ability to utilize the resources of the company in a cost effective manner.
Ability to respond to members’ needs and actively measure them.
MINIMUM EDUCATION REQUIREMENTS
Possession of a GCE/ CXC Ordinary Level Certificate with passes in five (5) subjects inclusive of English Language and Mathematics.
Possession of Advance Level Certificate, pursuing a Diploma in Business Management or pursuing of Level I ACCA and / or any other similar qualification
Completion of loan or credit training program.