SERVICES SUMMARY
Info Exchange’s Corporate Services fall into two broad categories, Website/Software Application Development and Managed IT Services. The following provides a brief outline of each service & product line.
WEBSITE & SOFTWARE APPLICATION DEVELOPMENT
Info Exchange is one of the most Experienced and Trusted software development companies in Jamaica. The principals of the company each have over 25 years of Systems Analysis and Application development experience. Our proven and disciplined approach to software development has repeatedly saved our Customer’s Time and Expense. Our development philosophy stresses both Form and Function. That is: while websites and applications should be Visually Engaging, they must also be Functional and deliver Value to the End-User and ultimately, to the Owner.
MANAGED SERVICES
Info Exchange has leveraged the pervasive and ubiquitous nature of the Internet to provide a new, stable and secure service delivery channel in Jamaica. With our Managed Services, Organizations no longer need to own and maintain critical server hardware and software. This Software-as-a-Service (SaaS) allows companies to access these critical applications in the form of a service; while retaining control over what is important such as:
• The Data & Information created or consumed by these applications
• Access to the most current and modern functionality
Organizations can now make better use of Capital while lowering the operational expenses associated with managing on-premises IT infrastructure.
Our Managed Services Portfolio includes:
REMOTE NETWORK MONITORING & MANAGEMENT
This is an Agent-based service which monitors and proactively manages the Health of PC’s, Servers, and SNMP devices connected to the network. The service provides the most effective way of managing any network from small to complex. Critical resources on each machine (CPU, Memory, Disk Space & Fragmentation, Patch Level, Event Logs, Authentic Applications (licenses), etc. are monitored and reported to a central location or Report File. Out-of-the-Box scripts are available (or custom scripts can be created) to run automatically upon the detection of some event. This proactive approach to Network Management enables issues to be identified and resolved before they become problems or create a disruptive event. Removal of the ‘guess-work’, and the ‘break-fix’ cycles diminishes system downtime which ultimately translates to operational savings.