The Fibre Sales Executives (FTTB) is responsible for working with the Corporate Sales Team and Business Services Team to grow the business and meet the sales targets for Digicel Business in the ICT area. It will involve the business development and
The Fibre Sales Executives (FTTB) is responsible for working with the Corporate Sales Team and Business Services Team to grow the business and meet the sales targets for Digicel Business in the ICT area. It will involve the business development and implementation of ICT solutions across the corporate account base and other suitable customers.
The position will involve all aspects from pre and post ICT Sales including prospecting, presenting, following up from meetings designing solutions, developing products and signing up customer contracts as well as post-sales workshops. The role will carry a monthly revenue target.
KEY FUNCTIONS:
- Continuously seeks and capitalizes on opportunities to exceed the expectations of customers (internal and external) by placing a keen interest on understanding and effectively resolving customer-impacting issues in a professional and result-oriented manner.
- Developing relationships with Trinidad Corporate and Government sales departments in order to grow ICT business in Trinidad.
- Provide consultancy, design and development services to Digicel's Corporate Client.
- Support the Corporate Sales Team on all technical Sales Opportunities.
- Act as a technical resource to both internal and external clients.
- Drive multi service ICT revenues on multiyear contracts for Business Voice, GSM Gateways, Internet, IPLC, IP PBX services and value added services against a defined personal target.
- Work with internal and external resources to develop solutions for corporate clients.
- Must achieve an average of 8 new meetings daily.
- Attend customer sites and present on Digicel capabilities and future plans.
- Grow business in key corporate by developing key account plans.
- Activities will include analysis, design (both for high and lower level solutions), development, testing/integration and maintenance/support.
- Complete CRM, pipeline, sales reports and prospecting reports for the Head of Business Services.
- Performs related work: the duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to that position.
- Working safely is a continuing condition of employment. Digicel (Trinidad and Tobago) Ltd. is committed to establishing and maintaining a safe and healthy working environment and considers safety to be an integral aspect of every job function. As a condition of your employment, you will be required to observe and fully comply with all HSE rules / policies / procedures and applicable legislative provisions as well as wear the appropriate Personal Protective Equipment (PPE) where and when applicable.
POSITION PROFILE: NOTES: All candidates are to be assessed against the following requirements as well as successfully complete a fit-for-purpose external Psychometric Evaluation (where applicable), with acceptable score levels of 75% and upwards or as determined by HR, in consultation with the relevant Department Head.
MINIMUM QUALIFICATIONS AND EXPERIENCE:- Tertiary level education in Marketing, Sales, Business Administration or Social Science
- At least 2 years professional experience in a similar role (1 year Minimum)
- Experience in and with the mobile telecommunications sector would be considered a valuable asset.
- An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements.
LANGUAGE SKILLS AND REASONING ABILITY:- Knowledge of a second language (Spanish, French, etc.) would be considered a valuable asset.
DIGICEL'S CORE VALUES:- Excellence in Service
- Problem Solving
- Business Focus
- Leadership
- Integrity
- Commitment
- Cost Management
- Performance Management
- People Development
OTHER REQUIRED SKILLS AND COMPETENCIES: Key: C: Critical I: Important C Attentive to detail
C Self-motivated and result-oriented approach to work
C Strong organizational skills
C Ability to multi-task and deliver against competing priorities
C Ability to build strong relationships and work as part of inter-disciplinary teams
C Ability to strive in a fast-paced and demanding service environment
C Able to operate autonomously and demonstrate initiative in problem solving, decision making and proactive approach to job.
C Confidentiality and trustworthiness.
C Initiative and resourcefulness in the conduct of duties.
C Strong communication (oral and written) and interpersonal skills.
C Ability to relate to a diverse working environment.
BUSINESS SKILLS I Computer Literate in a Microsoft Suite (Word, Excel, Power Point, Outlook, etc)
I Knowledge of Digicel Products and Services.