CARIBBEAN INSTITUTE FOR QUALITY LTD.
Established in 1999, the Caribbean Institute for Quality Ltd. (CIQ) facilitates the growth and development of globally competitive organizations in the Caribbean and Latin America and ensures individual professional enhancement for business excellence and international recognition.
CIQ sees itself as a knowledge, information, training and consultancy multi-disciplinary entity with its corporate philosophy placing particular emphasis upon quality, reliability, expertise and capability. CIQ has partnered with key major international institutions to provide a complete range of internationally recognized quality training programmes and consultancy support services.
CIQ also engages in diagnostic work as an integral part of planning for the implementation of a quality management system. Our consultants focus on business strategy as an integral component of Quality Management necessary to develop peak performance and to ensure that the organization’s goals are met.
CIQ can also infuse multiple quality approaches, industry specific standards, governmental regulations and other legal requirements under one cohesive system, leading to successful registration by any accredited registrar worldwide. CIQ also specializes in systems design within the organization to achieve clearly defined objectives.
CIQ has designed and integrated interconnected courses to psychologically prepare and develop the core competencies of the employees for initiating and effecting new organizational structures and for creating a climate conducive to Quality Management.
CIQ, in addition, offers a range of Executive Developmental programmes that is needed for the successful functioning in the new corporation. CIQ also works with business leaders to initiate and manage the change through the transfer of technology.
• American Society for Quality (ASQ), CSD Division
• Loyola University, New Orleans (USA)
• American Quality and Environmental Group (worldwide)
• Food Technologist Inc., UK
• Pinnacle Process Solutions International, USA
• American Quality Assessors (USA)
• Ritter Management Solutions (USA)
• Omnex International Inc. (USA)
• ComplyWorld, UK
• IQMS, UK
LIST OF DIRECTORS
Mr. Robert Peach - Technical Advisor to the US Delegation of the ISO 9000 Committee (TC 176), Past Board Member of ASQ which he helped developed; Past Chair of ASQ Standards Council, Fellow of ASQ; Founder of the Registration Accreditation Board (RAB), USA; Author of ISO 9000:2000 Handbook; Co-Author of GOAL/QPC Memory Jogger Series on ISO 9000:2000, Continuous Improvement and other Quality Management, ASQ First Freund- Marquardt Medalists
Mrs. Dianne Ritter - Principal Partner, Brassard & Ritter, LLC Worked alongside Deming, (Quality Guru) for over 25 years; consultant, trainer and Co-Author of GOAL/QPC Memory Jogger Series on ISO 9000:2000, Continuous Improvement and other Quality Management areas, worked with the ASQ, ASTD, Clemson University, U.S. Department of Education among others. Author of Sailing through Six Sigma.
Mrs. Cherry Ann Francis-Lau – QMS/EMS Lead Auditor; ASQ, Certified Manager of Quality/Organizational Excellence, Member of the American Society for Quality (ASQ); Proctor for the ASQ Certified Professional Examinations; Consultant and Project Manager to many large organizations in Trinidad and the Wider Caribbean.
Past member of the World Bank Project (Business Expansion and Industrial Restructuring Loan - BEIRL) for Global Competitiveness of Industries in Trinidad & Tobago and the wider Caribbean. Worked with: the British Standard Institution (BSI), the world’s first accredited registrar. Currently working alongside Universities and Accredited Bodies such as American Quality Assessors, SGS International Inc., QMI, Loyola University, American Society for Quality (ASQ) Divisions, USA.
Mr. Thomas Berstene – President of WorkForce Planning Associates, Inc., Past Chair of the Human Development and Leadership Division of American Society for Quality (ASQ). Tom is the past Chair of the Business and Industry TIG for the American Evaluation Association (AEA). He is a member of the International Society for Performance and Improvement (ISPI) and Connecticut Distance Learning Association and the local chapter of Association for Psychological Type.
EXECUTIVE EDUCATION AND STUDENT COMMITTEE INCLUDES:
All Directors of CIQ as outlined above including:
Dr. Paul Andre – President of the American Quality and Environmental Group, Ltd., (Chicago, Dallas, Toronto, Zurich, Belgrade, Skopje, Tel Aviv, Belize). Board Member of the American Quality Assessors Registrar (AQA), Past Adviser to USA TAG for ISO 9001:2000/14001:2004; Chairman of Illinois Manufacturers Association Environmental Committee; ANSI/RAB Certified Senior Lead/Tutor for the RAB/QSA courses; Author of over 500 articles and six books including areas on ISO 14001/9001
Mr. Nateram Seecharan – Education Chair – ASQ, Edmonton Canada; Past Tutor for ASQ & Loyola University
Professional Certification programmes; Pastor, Church of Christ – Edmonton, Canada
Mr. Jeff Israel - Vice Chair, ASQ - Customer-Supplier Division. Author of Customer-Focus chapters in the “Certified Quality Manager Handbook” published by ASQ’s QMD, received the ASQ CSD R.A. Maass Award for publications and presentations on Customer-Supplier Relations. President of SatisFaction Strategies, LLC.
Cherrie Anne Joseph – Project Manager, Strategic Planning Consultant, Certified in the PROSCI Change Management Methodology; Past Vice President of the Project Management Institute Southern Caribbean Chapter, the first Certified Program Manager in the Caribbean with an MBA and PMP certification and extensive experience in leading and facilitating the development of Strategic and Organizational Transformation efforts.
Dr. Keith L. Jones - IRCA Registered OHSAS/FSMS Audit Specialist for SGS and Bureau Veritas Accredited
Registrars. Compliance Consultant, Complyworld, UK
CIQ’s List of Clients includes but is “NOT Limited to”:
LEADING PARTICIPATING ORGANIZATIONS AND REPEAT CLIENTS OF OUR PUBLIC QUALITY TRAINING PROGRAMMES ARE, BUT NOT LIMITED TO:
CIQ’s EXPERIENCE & CAPABILITY
Directors/Executive Education Committee
CIQ’s Directors comes with a wealth of knowledge and years of practical experience in people and organizational development and transformation. They have also helped organizations to measure significant improvement in performance through the enhancement of processes; implementation of quality, environmental and health and safety management systems based on international standards of excellence and to achieve certification to ISO
9000/14000/HACCP, conformance to OSHAS 18000, ISO 22000 among others.
Their combined experiences include but are not limited to Private Organizations, State Enterprises, Government and Quasi-Governmental Departments; Internationally Accredited Registrars such as BSI, QSI and SGS; NIST, US Delegation of the ISO 9000 Committee (TC 176), ASQ, ASTD, Deming, GOAL/QPC and the World Bank.
Affiliations include Accreditation Bodies such as: the American Society for Quality (USA and Canda), the Registration Accreditation Board (RAB), the Caribbean Council for Accreditation, International Accreditation Forum, IRCA among many others. This unique blend of experience proves valuable and serves well in catering to the various needs of organizations throughout the world.
CIQ’s local, regional and international impressive slate of Facilitators/Consultants/Auditors is highly skilled and qualified and includes industry specialists. Their qualifications include but not limited to RAB/IRCA/CCA QMS/EMS/ISO/IEC 17025 Registered Lead Assessors, ASQ Certifications, Masters, Phd’s. They also guide the development, documentation and implementation of internationally recognized quality management systems to comply with International Quality Assurance Standards ISO 9001/14001/17025/18001/Health/HACCP and have achieved significant results. In addition, their experiences include Process and Organizational Transformation, Executive Development, Pre-Assessment Audits as well as final Certification Audits for world-renowned Accredited Registrars and Accreditation Bodies.
Our cadre of professionals bring a wealth of practical and relevant work experience that complement many business needs.