Cancel
This job is expired
Direct Sales Team Leader
Digicel
- Port-of-Spain
- Not disclosed
- Permanent full-time
- Updated 17/09/2015
- Michelle Fuller
Direct Sales Team Leader
Summary
Supervise external sales teams to achieve and exceed sales and customer acquisition targets.
Main Duties and Responsibilities
- Collaborate and give input to sales strategies
- Develop, execute opportunities to generate and achieve revenue targets
- Develop, execute customer acquisition strategies to achieve business growth targets
- Prioritizes coaching and performance management efforts to have the greatest overall impact on business results
- Coordinate and execute all sales events, direct sales campaigns, field sales campaigns
- Coordinates the involvement of sales supports personnel, including customer support, service, and management resources, so that team performance objectives and customers' expectations are met.
- Proactively inspects sales activity and effort among sales associates supervised, ensuring that the quality and quantity of sales effort meets company expectations.
- Measure and report results on team's performance
- Identifies deficiencies in skills among sales associates supervised, and works to improve individuals' capabilities through coaching, development, and training.
- Directs and supports the consistent implementation of company initiatives.
- Positively impacts the performance of individual sales team members by implementing and managing field support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools.
- Leads field forecasting efforts among the team managed, ensuring that accurate forecasts are completed on a timely basis
- Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel supervised.
- Provides a management-level point of contact for key customers.
- Builds and maintains strong customer relationships
- Establishes productive relationship with field marketing based on frequent communication, collaboration, and the effective allocation of marketing investment in the marketplace managed.
- Manages staff incentives, reward and recognition initiatives
- Prepares and manage team's budgets
- Liaise with marketing team to develop direct sales campaigns
- Manage Sales Team
- Other duties required to achieve strategic goals
Academic qualifications
- Tertiary level education in Marketing, Sales , Business Administration or Social Sciences
- At least Five (5) years or more experience in successful sales management with a proven track record of achieving and exceeding set targets
- Must demonstrate ability to coach and mentor team members to succeed
Functional Skills
- Very strong people management skills
- Strong Task & Team orientation
- Excellent verbal and written communication skills
- Excellent Interpersonal skills
Ref: DSTL-17/9/2015TT