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After 13 years of operation, Digicel Group Limited has over 13 million customers across its 32 markets in the Caribbean, Central America and Asia Pacific. The company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies Cricket Team and is also the title sponsor of the Caribbean Premier League. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti, Papua New Guinea and Trinidad & Tobago which focus on educational, cultural and social development programmes.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Myanmar, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.
We invite applications for a new Digicel Opportunity - Direct Sales Agent (Temporary Full Time)
Primary objective of the job:
- Selling products and services to new customers and up-selling and cross-selling to existing customers.
Number of persons managed/supervised and their positions:
- None
Main Duties and Responsibilities:
- Make visits to households in assigned region to promote and sell Broadband Devices and services
- Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments.
- Maintain and account for stock of devices and cash collected during sales visits.
- Accurately record prospect info and maintain listing.
- Accurately record/receipt customer orders and application forms.
- Achieve sales objectives while providing the highest level of customer satisfaction.
- Provide relevant responses to customers concerns, service requests, products and service enquires based on actual facts related to the company's products or services.
Academic qualifications and experience required for job:
- Minimum 5 CXC/GCE O 'levels (including Mathematics and English Language)
- Basic computer skills
- Knowledge of the Internet
- Previous sales experience, with demonstrated success is an asset.
- Previous experience in a customer service environment is an asset.
Functional Skills:
- Excellent interpersonal skills
- Excellent time management skills and ability to multi-task
- Excellent communication skills (verbal/ written)
- Flexible and quick-thinking
- Must be customer oriented
- Ability to rapidly learn new tools and understand customers' environments
- Candidates who own or have access to a reliable motor vehicle will have a distinct advantage
Internal/External contacts:
- Customers/Subscribers and Door to Door Management team and other senior personnel in Jamaica.
Working Condition:
- Talking with customers of diverse personalities, social backgrounds and temperaments
- Required to work on weekends and public holidays
- Required to work long hours in order to meet the business objectives
- Required to travel out of town and overnight when necessary
Key Performance Indicators:
- Achievement of weekly prospect targets
- Achievement of Monthly Sales Targets Assigned
- Adherence to reporting and administrative functions
In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.