Data Specialist
We invite applications for a new Digicel Opportunity - Data Specialist
Primary objective of the job:
Assisting in day to day activities related to Data Warehouse (DWH) operations, processes, and performance of the DWH team. Responsible for presenting data from various platforms extracted, cleaned, transformed and summarized for business reporting at an agreed service level.
Number of persons managed/Supervised and their positions:
- None
Main Duties and responsibilities:
- Ensure processes and procedures are in place and working successfully for day to day activities.
- Reconciliation of data received and processed with the source systems.
- Regular and effective communications with other business units.
- Effective documentation and library management
- Provide analytical and problem solving skills together with an ability to apply process for incident/problem management including trend analysis, root cause analysis and resolution of issues affecting the business support systems.
- Ensure the integrity of the DWH data at all times including security, data availability and accuracy.
- Ensure all product rollouts and changes are planned and managed to ensure minimal negative business impact.
- Investigations of data issues and concerns raised by business
- Performance tuning of data queries and reports
- Monitoring the DWH platform for performance bottlenecks and bad performing queries
Academic qualifications and experience required for job:
- A Bachelors' Degree in Computer Science, Information Technology or related discipline
- 1-2 years' experience in a similar field
Functional Skills:
- Customer focused
- Highly effective problem solving skills
- Effective people management and operational management skills at a senior level
- High standard of effective communication and presentation skills
- Highly effective organizational and planning skills
- Relationship and stakeholder management
- Exposure to Oracle, DBA and Performance Tuning
- Exposure to Data Warehousing techniques
- Knowledge of working with very large data base and best practices
- Experience in project management and process design and implementation
- Management reporting and good analytical skills for diagnosing issues and formulating solutions.
Internal/External contacts:
Internal
- IT Director; IT Management team members and their direct reports and team, Internal Development groups, company CEO and senior management team members, Company project office; business stakeholder and user community of production applications.
External
- Application vendors and 3rd party contractors contracted by the organization to deliver IT and business projects and services that involve or affect the business systems configurations, customers.
Working Condition:
- Normal hours 8am - 5pm
- Open office environment
- Overtime and travelling, as necessary
Key Performance Indicators:
- Availability of the platform
- Customer focus
- Accuracy of the information
- Timeliness of the information
In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.