DWDM Engineer

This role is responsible for planning, design, upgrade, acceptance and maintenance of the DWDM Network in Digicel's network. This person is required to have a strong knowledge of associated fibre optic technologies and optionally but desired, working IP knowledge. Additionally, the person will be responsible for supporting other sections, where needed, to facilitate expansions and fault resolution within acceptable timeframes.

Number of persons managed/supervised and their positions:

Main Duties and Responsibilities:

• Ensure that all DWDM equipment is functioning as per design. Proactively look at ways to improve the DWDM network.
• Network Rollout and Site Surveys: Coordinate and supervise site visits for DWDM installations to ensure transmission equipment feasibility. Develop solutions to service both internal and external customer capacity and connectivity requirements.
• To design and perform link budget for fibre optic network and identify losses along the way.
• To be able to do wavelength planning on the DWDM network and configure.
• Network Operations: Provisioning and testing of circuits traversing the DWDM network.
• Routine testing and quality validation of fibre optic facilities according to global standards.
• Vendor Management: Ability to oversee vendors in the design and implementation of projects affecting the DWDM network.
• System Records: Ensure all DWDM documentation, signal flow and fibre connection diagrams are up to date.
• Routines: Ensure all routines are conducted with immediate follow up on all exceptions. Ensure documentation and recording systems to reflect same are prepared.
• Faults and Emergencies: Investigate, troubleshoot and restore service for any transport related outage or fault. Aid in root cause analyses and follow up activities.
• System Performance Analysis: Review the network to optimize performance, including Bit Error Rate [BER], packet loss and any other quality related analyses. Produce reports on network health and key performance indicators.
• Acceptance Testing: Verify the appropriate function of equipment according to specification.
• Mentor and train engineers within the team and oversee training and development plans for same.
• Be able to co-ordinate effectively with external markets and offer assistance when the need arises.
• Make recommendations to Opex and Capex budget planning together with supporting management and analysis.
• Performs related work: the duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to that position.

Academic qualifications and experience required for job:

• BSc. Computer Science / Information Technology
• Strong working knowledge of carrier grade DWDM service provider networks
• Any international certifications including Cisco/Juniper or other
• An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements.

Functional Skills:

• Strong analytical skills
• Time Management skills
• Experience in Project Management
• Experience in and with the mobile telecommunications sector would be considered a valuable asset.
• Computer Literate in a Microsoft Suite (Word, Excel, Power Point, Outlook, etc)
• Report / business Writing Skills
• Supervisory Skills
• Attentive to detail
• Self-motivated and result-oriented approach to work
• Strong organizational skills
• Ability to multi-task and deliver against competing priorities
• Ability to build strong relationships and work as part of inter-disciplinary teams
• Ability to strive in a fast-paced and demanding service environment
• Able to operate autonomously and demonstrate initiative in problem solving, decision making and proactive approach to job.
• Confidentiality and trustworthiness.
• Initiative and resourcefulness in the conduct of duties.
• Strong communication (oral and written) and interpersonal skills.
• Ability to relate to a diverse working environment.

Internal/External contacts:

• Internal departments
• Vendors

Authority: (those task in which there is total control and autonomy in execution - e.g. approving vouchers, signing cheques, delegating task.) Please state limits where possible.

• Full authority to act within scope of responsibility
• Authority to execute other activities as directed by the Manager

Working Conditions: (e.g. dust, dirt, heat, abnormal hours, frequent travel, overtime, etc.

• Required to work normal hours of Monday to Friday 8am - 5pm
• Required to work late evenings, weekends and public holidays, where necessary
• Required to travel to remote locations, where necessary