Main Duties and Responsibilities: The desired candidate is responsible for design, implementation, configuration, management, monitoring, and support of a variety of IP networking technologies including but not limited to routers, switches, firewalls and associated management and monitoring tools. Specific responsibilities include - Responsible for on-site survey, installation, testing, commissioning and maintenance of Datacom networking equipment.
- Provide technical support to customers through remote and on-site trouble-shooting.
- Perform software commissioning of Datacom Network elements and integration with related network elements.
- Interface with engineering partner to locate technical problems that may arise during the engineering process.
- Interface with third party to locate technical problems that may arise during the integration.
- Onsite Maintenance support for critical problems that can’t be solved by customer or local subcontractor according to SLA.
- Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process.
- Provide technical solution planning and hands-on support for Routing, Switching and general networking issues.
- At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent.
- Working location Trinidad, Port Spain.
- Must be able to travel internationally.
- At least 1 year of relevant working experience will be preferred in a Routing and Switching Environment.
- Excellent troubleshooting skills
- Excellent written and presentation skills
- Excellent in using productivity tools such as MS Office
- Speaks fluent English.
Desired Skills and ExperienceAbout the company: Huawei global telecommunication company with 105 branches over around the world. Huawei's product portfolio comprises wireless products (e.g. UMTS, CDMA2000, GSM/ GPRS/ EDGE, WiMAX and LTE); network products (e.g. NGN, xDSL, optical network and data communications products); value-added services (e.g. intelligent network, CDN/ SAN and wireless data) as well as mobile and fixed terminals. www.huawei.com
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