Customer Service Representative
FAST CASH is a Caribbean born, financial institution dedicated to providing high quality and innovative macro and micro financial solutions for under-served financial markets for both Consumers and Businesses. We currently have 16 Branches in Seven (7) countries across the Caribbean. Fast Cash Ltd is searching for suitable applicants for the following positions:
CUSTOMER SERVICE REPRESENTATIVE
To provide strong and effective support to the Operations Department in ensuring that both existing and potential clients receive prompt, efficient and courteous service that exceeds their expectations daily. CSRs must possess a broad knowledge of the various customer related services provided by FastCash, a pleasant personality and knowledge of the computer system, FastCash products, policies and regulations along with a thorough understanding of personal/consumer lending. The role also requires that you clearly communicate with the customer regarding their needs and expectations through active listening and presenting factual, logical information.
Reports to:Operations Supervisor
The incumbent’s duties include:
QUALIFICATIONS AND EXPERIENCE REQUIRED:
In order to be employed at FastCash there are criterion that should be met: