Customer Service Associate

The Customer Service Associate is responsible for providing exceptional internal and external customer service as per Company standards.

MAJOR RESPONSIBILITIES:

• Provides exceptional, friendly, knowledgeable service to all customers.
• Maintains a clean store environment and assists with housekeeping.
• Monitors stock levels and replenishes and merchandises all products.
• Provides assistance and advice about products and services to customers.
• Answers customers' questions concerning location, price and use of merchandise.
• Sets up advertsining/promotional displays.
• Cashes items at point of sale.
• Balances and reconciles cash draw at the end of shift.

REQUIREMENTS:

• Three (3) CXC O' Levels including Mathematics and English
• Computer Literacy
• Two (2) years' previour retail or customer service experience would be considered an asset.

• Strong interest in helping deliver exceptional and consistent customer service.
• Excellent communication skills
• Must be able to stand for extended periods
• Must be able to pull, push and lift sometimes awkward objects weighing 20 lbs.