Customer Relationship Management Specialist(3 months)
Customer Relationship Management Specialist(3 months) |
Montego Bay, Jamaica |
Operations & Projects Manager, Branson Centre of Entrepreneurship – Caribbean |
The Customer Relationship Management Specialist will provide consulting, programming, training, installation and support services to Branson Centre of Entrepreneurship - Caribbean in our chosen Customer Relationship Management (CRM) platform. The role will also focus on the relationship management of our new British Virgin Islands Cohort and will require close work with the Entrepreneur Relations Manager to calibrate and assist in the execution of the volunteer programme. Background The Branson Centre of Entrepreneurship - Caribbean (BCoEC), launched in September 2011 in Montego Bay, Jamaica, is the only accelerator in the Caribbean that offers a full suite of entrepreneur support services that is backed by a globally-recognized brand. We have designed a robust programme that offers world-class entrepreneur training, mentorship, networking and more. Our ultimate aim is to create jobs and grow revenue through our entrepreneurs, in order to enable economic growth, while encouraging them to operate with an ethically and socially responsible mindset. For more information see www.bransoncentre.co.
The Branson Centre of Entrepreneurship - Caribbean is planning to implement a new cloud-based Customer Relationship Management (CRM) system and is looking for a dynamic individual to join our team and drive the implementation of the new system, while at the same time ensuring that our new cohort in the British Virgin Islands (BVI) receive maximum value through the BCoEC’s extensive volunteer network. This role offers the chance to guide the overall direction of the new CRM system while also being responsible for driving user adoption. The ideal candidate will wear multiple hats, with responsibility for CRM administrator duties as well as for the Branson Centre’s “Volunteer” Programme in the BVI. This position will report to the Operations & Projects Manager with primary duties to include:
Other Skills and Attributes
Application Process To apply please submit your CV and cover letter
Applications must be addressed to: The Human Resource Manager Branson Centre of Entrepreneurship – Caribbean We thank all applicants for their submission of interest but only shortlisted applicants will be contacted. |