Corporate Communications Manager
POSITION: Corporate Communications Manager
DATE: 3rd November, 2015
DEPARTMENT: Corporate Communications
WORKING HOURS: 8:00am to 5:00pm
ACCOUNTABLE TO: Group Chief Financial Officer
JOB SUMMARY
Engaging, managing, building and growing our social community through various platforms
Responsible for planning, developing and implementing Public Relations strategies and representing the group in all forums required having a strong presence with the media
Ensuring timely and accurate content management on the company’s website and intranet
Developing, implementing, maintaining and testing the Business Continuity Plan for HADCO Group
Promoting the company’s consistent corporate image through all other initiatives of the Corporate Communications Department
Coordinating the activities of HADCO’s Fitness Centre
DUTIES & ESSENTIAL JOB FUNCTIONS
CORPORATE COMMUNICATIONS:
The Corporate Communications Manager will:
Ensure all duties for the department are executed in a timely and professional manner
Liaising with and answering enquiries from media, individuals and other organizations
Managing the PR aspect of a potential crisis situation
Liaising with Managers to gain knowledge of all company’s activities and events, write articles, do photography, submit to the agency for the production of the newsletter-The Hadco Times and edit the layout for final draft to be reviewed by the Group Chief Financial Officer. For each quarter, the aim is to ensure that The HADCO Times is circulated to staff and stakeholders within the 4 weeks of the new quarter
Assist with the development of the company’s Annual Report
Updating of the Corporate Score Card Report to be sent to the Directors on a monthly basis
Work with Category Managers to understand the brand essence and from this plan
implement creative social media strategies to grow fan base, traffic to our websites and customer engagement
Liaise with all managers in HADCO Group daily to collate current information in each area and be responsible for all content management, communication, conflict resolution, and
compliance on websites, intranet and social media sites (Facebook, Twitter, etc.)
Be well-spoken/written, create engaging content, and be highly responsive and proactive in keeping users interested and engaged
Encourage, facilitate, and develop relationships with customers and other stakeholders
Ensure all content and communications stay in line with the needs and mission of the
overall brand/s and the company at large
Contribute concepts and ideas that will serve to enhance the company’s online presence
Track and monitor the performance of social media activities and campaigns weekly
Be as creative and dynamic as the rapidly changing digital world
Coordinate events; and ensuring all events are updated on the relevant sites in a timely manner
Conduct Quarterly Surveys based on Customers, Suppliers, Stakeholders and Employees
Do artwork for internal and external communication
Create and update all power point presentations for HADCO Group – monthly updates to be done
Responsible for the updating of certain internal and external communications for The HADCO Group-notice boards, corporate profiles, presentations, organisation structures etc
Responsible for the standardization of logos for companies, divisions, letterheads, call cards and other stationery
Updating of Company’s Photo Archive
Assist in the re-development of all companies websites and intranet as required working with the web designer and HADCO’s ICT Department
Attendance and coordination of all company and brand events
Flexible to assist in any other activities of the Corporate Communications Department
BUSINESS CONTINUITY PLANNING:
The Corporate Communications Manager will:
Development, implementation and maintenance of HADCO Group’s Business Continuity Plan
Monthly updates of the BCP to be conducted-liaise with the management team to ensure all changes are communicated so these can be updated to the BCP
Quarterly updates to Beacon Insurance to be submitted
FITNESS CENTRE:
The Corporate Communications Manager will:
Ensure circulation of fitness centre schedule to all staff clearly communicating changes when necessary
Ensure the timely registration of staff for activities daily, and encourage participation to promote healthy living
Ensure gym register is collected daily and ensure members are reminded to sign the register upon each use of the gym
Maintain good relations with all instructors for activities, providing all the needs required for sessions
Liaise with the ICT department for any non-functionality of music equipment
Ensure all work out equipment is properly maintained-cleaned and serviced according to the guidelines stipulated. A record of all servicing is to be kept for HSE purposes
Ensure all interested staff sign and complete the ‘Waiver Form’ which clearly identifies previous injuries, medication being taken and negates HADCO’s liability from any future injuries
Ensure all staff abide by the rules of the Fitness Centre
Ensure accurate payments are made to instructors on a monthly basis for sessions conducted
Ensure the facilities and equipment are properly maintained and report any issues to have them rectified as soon as possible
To maintain a gym asset register – to be reported and circulated to the Group co-Chief Executive Officers annually
Bachelors in Marketing or Computer Science or related discipline of study.
Experience in social media use will be an asset
Proficiency in the use of Microsoft Excel, Word, PowerPoint and Office applications
Experience in social media use and strategy development.
Outstanding creative writing, grammar and communication skills.
Ability to deliver quality work in a fast paced and high volume environment.
High level understanding of a diverse range of social media platforms.
Knowledge of online marketing and tactics.
Experience or understanding of Search Engine Optimization and Search Engine Maximum will be an asset.