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Cable Installers / Technicians and Service Support Technicians - All Levels
Digicel
- Port-of-Spain
- Not disclosed
- Fixed term contract
- Updated 27/01/2015
- Charlene Murray
Cable Installers / Technicians and Service Support Technicians - All Levels
Cable Installers / Technicians and Service Support Technicians - All Levels
Digicel are looking for a large number of skilled, ambitious and hard-working Technical professionals to drive the development of our customer relationships in 2015.
We will provide best in class training, support and systems to enable you to achieve your full career potential within a challenging, fast paced and exciting working environment.
Our requirements cover all areas of our operations and will encompass a range of experimental new customer support and interaction channels.
Upon submission of application we will review and contact with specific information on vacancy most suitable to experience.
Main Duties and Responsibilities
- Provide best in class technical support and technical services to Digicel customers
- Work across a range of new customer touch points to deliver extraordinary technical services which will delight our customers
- Work as part of, or manage teams of committed technical professionals supporting a diverse range of technical areas
- Drive the evolution of technical services that Digicel aim to introduce in the coming year
Qualifications & Experience:
- Be of outstanding good character – references/PCC required
- Proven previous practical experience ability with fault finding and diagnostic skills.
- Possess exceptional customer focus with a positive, can-do attitude
- Good literacy, numeracy skills
- Proficiency with using computers
- Strong interpersonal and communication skills
- Proven ability to work on own initiative and act independently whilst being able to work successfully to lead a small team
- Excellent personal grooming and presentation
- Full, clean driving licence
- Flexibility to work shifts in line with business requirements
- Possess excellent time keeping and time management skills
- Ability to represent the company in a professional manner at all times
- Previous experience of delivering In-Premises technical services to homes and or businesses a significant advantage
Essential Skills
- Excellent interpersonal skills
- Excellent time management skills and ability to multi-task
- Excellent communication skills (verbal/ written)
- Flexible and quick-thinking
- Must be customer oriented
- Ability to rapidly learn new tools and understand customers’ environments
- Candidates who own or have access to a reliable motor vehicle will have a distinct advantage
Permanent & Contract roles available
Ref: TT-Tech 1/1/2015