The Bilingual Representative will provide seamless customer service in Spanish.
At itel-BPO Solutions we have four values that stand behind everything we do. Incorporating these in all we do elevates our brand and makes a meaningful difference in our communities.
Our 4 Y‘s are:
We are looking for Bilingual Representatives to join our FamilY at our Montego Bay location!
HOURS
This is a full-time, long-term position. Flexibility to work evenings, late nights and weekend shifts is required for most of our teams.
These positions are most easily accessible for candidates in St. James and surrounding areas.
REQUIREMENTS
Fluent in conversational Spanish and English
Excellent communication and customer service skills.
Solid computer skills including internet knowledge (such as basic searching and queries) and some email.
Minimum typing speed of 20 to 30 wpm
Must be 18 years and older
Must possess a valid Jamaican ID (Passport, National ID or Driver’s License)
We offer the following to ensure an enjoyable work experience
Paid Training- Monday through Friday, 8am to 5pm daily. Training will extend one week, no weekend training.
Excellent training and supervisory support - to help you obtain bonus compensation and feel comfortable servicing our customers.
Opportunity for advancement -75% of our leaders, managers, and operational personnel started their careers in this entry level position
Competitive Salary-including a base and incentives
Health and Life Insurance
Lunch benefits
Free transportation
Free Wi-Fi
Beautiful location, cafeteria onsite, Chill room, friendly staff
A fun environment! We respect our employees and strive to make our environment exciting and fun!
The Bilingual Representative will provide seamless service in Spanish.