AREA MANAGER
Job Description
Job Title: Area Manager
Reporting To: Managing Director
Job Purpose
To ensure the delivery of exceptional sales and customer service standards throughout TASL Branches in the assigned Area. To ensure compliance in all operational areas and drive sales and profitability through the performance and development of Branch Managers and staff.
Scope
To contribute to the formulation and direction of the retail strategies and implement projects and trials for the assigned Area
To encourage and enforce better customer service activities and staff competence so as to optimize and sustain sales performance and customer satisfaction,
Monitor Area sales performance with a view to achieving set Quotas
To ensure that all stores adhere to compliance requirements in all areas of sales activity, company policies and procedures
To monitor stock [audits] to prevent stock and financial loss
To liaise with the purchasing, merchandising and warehouse teams regarding the supply of stock in the assigned Area to ensure acceptable levels – not over or under stocked.
To identify underperforming Branches and discuss with Management and Branch measures to address.
To ensure the upkeep of the visual presentation and cleanliness of all Branches as representative of the brand image.
To encourage Branch Managers to seek and continuously develop knowledge of competitor activity with the purpose of making appropriate and innovative recommendations to drive the business forward.
Identify trends and make suggestions to improve Area performance
To effectively manage the performance and development of Branch Managers to drive and maximise the sales performance throughout the Area