Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com
ONLINE CHAT AGENTS- NO PHONES/TRAVEL AND TELEPHONE BANKING AGENTS NEEDED IMMEDIATELY
Job Summary: The individual is needed to manage a team of WFM and Reporting Analysts and Schedulers while planning staffing requirements for enterprise call center with multiple lines of business and multiple sites
Responsibilties Responsible for preparation of accurate and timely exception processing of multi state, multi frequency, exempt/non-exempt client payroll; to include bonus, commission, retroactive, fringe benefit, sick pay and other types of supplemental pay as determined by the client and accord