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Technical Support Representative

Optimum Jamaica

Technical Service Agent will be responsible for assisting customers with technical issues related to our products or services. Expertise in troubleshooting, problem-solving, and clear communication will be essential in delivering exceptional technical support and ensuring customer satisfaction.

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Customer Service Representative - Chat

Optimum Jamaica

To achieve desired customer delight by ensuring satisfactory response to customer interaction through chat.

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Brand Advocate

Sagility

The incumbent of this role is expected to Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.