Receptionist

Receptionist - Kingston, Jamaica

Receptionist

Description:

EY’s commitment to the quality and integrity of our work is exemplified by our global methodologies and our thorough quality controls that are applied to every client engagement. Our substantial investments in technology, knowledge, and learning resources for our professionals, enable us to deliver quality assurance services to our clients and their stakeholders.

The Receptionist serves as the initial, on-premises greeter at the Ernst & Young site, providing information services and direction to employees, customers, guests, and vendors. This individual project a courteous and patient image in person and over the telephone and responds well with competing work priorities and deliverables.

A pleasant, outgoing professional with a friendly attitude and the ability to multitask while providing a safe and welcoming atmosphere to staff and visitors alike. The role is the first point of contact for visitors and plays a major role in how the EY Jamaica is perceived.

The key duties/responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and materials
• Provide basic and accurate information, in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order office stationery and maintain inventory of stock
• Manage office water supply and order refills accordingly
• Schedule, prepare and maintain meeting rooms.
• Prepare and distribute taxi vouchers

Assists Workspace Services Coordinator:

• Arrange flights, ground transportation and hotel accommodations
• Liaise with Property Supervisor regarding repairs and/or servicing of units to be undertaken
• Schedule preventative maintenance of office equipment
• Manage bearer and office attendants duties.
• Manage shared folders for queries, receipt of invoices and request for proposals
• Process supplier’s invoices for payment
• Handling of incoming and outgoing mail, courier services, orders, and deliveries
• Assisting in general data entry and tasks related to administration; as required.
• Commits to self-development and participates in related learning activities.

To qualify, candidates must have:

• Minimum - Diploma in Business Administration from a recognized institution
• 2- 3 years experience as a receptionist, in Customer Service or related role
• Training in customer service/ support skills
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team

What we offer:

As a member of the EY family, you will have the opportunity for: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. EY is committed to diversity and equity.