Manager, Research, Marketing and Client Relations (Jamaica Trade Information Portal Content Manager) GMG/ SEG 2

Manager-Research, Marketing and Client Relations (Jamaica Trade Information Portal Content Manager)

Salary Range: $4,266,270 - $5,737,658, per annum

JOB PURPOSE

Under the general direction of the Deputy Trade Administrator (Trade Facilitation), the incumbent will contribute to the maintenance and sustainability of JTIP’s database which will function as Jamaica’s single authoritative trade source for businesses and as a key reform mechanism to improve the transparency of Jamaica’s Trade Policy Regime. The incumbent will also effectively manage this database to ensure that it can provide the responsiveness and agility that stakeholders need to become more competitive in the trade industry.

Technical /Professional Responsibilities

Meet with stakeholders to determine the content of information that is pertinent to be uploaded on the Jamaica Trade Information Portal Website (JTIP)

 Verify accuracy and consistency of information updated on JTIP Website.

Create hyperlinks from and to JTIP with other GoJ Sites and relevant private sector organizations (with similar colours, logos, styles etc.) that can all help to maintain a level of cohesion and consistency between these various sites.

Make presentation of reports at Validation meetings

Verify with stakeholders present at Validation Meetings, if their information is accurately portrayed on the JTIP Portal

 Make amendments and or adjustments to content relating to each entity as was agreed at Validation Meetings or as was agreed in writing, with liaison officer for the respective entity.

 Provide updated information to respective stakeholder for review and approval and make the necessary amendment/s and or adjustment/s to the JTIP Portal, upon receipt of approval.

 Guide the preparation and make presentation of statistical data for committee meetings which should include but, not be limited to the following:

                                 I.        Number of new agencies added to the portal

                                II.        Number of outreach activities undertaken

                              III.        Number of trade shows, conferences and diaspora events attended

                               IV.        Types of amendments made to stakeholders’ information on the JTIP Portal

Manage the content of the JTIP portal to ensure that it provides details on import-export regulations, processes, and requirements for trade.

 Extract periodic traffic statistics for the site from Google Analytics and format and distribute regular usage reports at committee meetings. 

Ensure that information relating to standards, tariff, fees, levies and applicable penalties; various authorizations; inspections and verifications, trade agreements details and opportunities are included on the JTIP Portal.

Ensure that downloadable forms for applications, licenses, and permits; as well as links to regulatory and various bodies engaged in trade facilitation are readily accessible on the JTIP portal.

 Develop various publicity materials including JTIP Quarterly Newsletters, brochures and articles as well as engage in strategic advertising (trade journals, business newspapers, etc.) and the development of Exhibition Packs to raise awareness about the benefits of the portal and increase its usage by the Jamaican business community

 Recommend changes and improvements based on research findings

 Understand the business objectives of the TBL and design surveys to determine stakeholder preferences regarding the utilization of the JTIP Website

 Keep informed about the various developments taking place in Jamaica in relation to trade facilitation which will require new or updated information to be published and be required to proactively identify the potential sources of information;

 Provide feedback to Director to aid in the effective evaluation of the sustainability of the JTIP Portal.

 Research and maintain a library of stock pictures to be used on the website’s pages on occasion.

 Perform any other duties as assigned by your direct supervisor or Trade Administrator