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The Manager is responsible for the smooth and efficient operation of Festive Balloon Company, ensuring that it meets its financial targets while providing excellent service to customers.
KEY DUTIES -
Overall Management: Overseeing all aspects of the Company’s operations, including sales, inventory management, customer service, staff management and any other related operational responsibility.
Strategic Planning: Developing and implementing strategies to increase sales, improve customer satisfaction, and achieve business goals.
Budgeting and Financial Management: Creating budgets, monitoring expenses, and maximizing profitability through effective cost control measures.
Inventory Management: Ensuring adequate stock levels, monitoring inventory turnover rates, and managing inventory ordering and replenishment processes.
Sales and Marketing: Developing and implementing sales and marketing initiatives to attract customers, increase foot traffic, and drive sales.
Customer Service: Ensuring high levels of customer satisfaction by providing excellent service, addressing customer inquiries and concerns, and resolving any issues that may arise.
Staff Management: Hiring, training, and supervising store staff, as well as scheduling shifts and managing employee performance.
Visual Merchandising: Overseeing the layout and presentation of merchandise in the store to optimize sales and create an attractive shopping environment.
Compliance and Regulations: Ensuring compliance with relevant laws and regulations, such as those related to safety, employment, and product quality.
Reporting and Analysis: Generating reports on sales performance, inventory levels, and other key metrics, and using data analysis to identify trends and opportunities for improvement.
Vendor Management: Establishing and maintaining relationships with vendors and suppliers, negotiating terms and contracts, and ensuring timely delivery of merchandise.
Risk Management: Identifying potential risks to the business and implementing measures to mitigate them, such as implementing security measures to prevent theft or loss.
Any Other related duties.
Required Education and Training:
Bachelor’s degree in Business Managment OR Minimum of 3 to 5 years' experience in a similar post.
Any Qualifications or experience in Sales / Customer Service will be an asset.
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Store Manager (Party Supplies)
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