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If you are a results-driven sales representative who is highly motivated and up for a challenge!
Join our team. We would be excited to have you!
Influx offers a fully remote experience with a vibrant culture. Apply now!
We are seeking high performing and results-driven sales representatives who are highly motivated and up for a challenge! Influx offers a fully remote experience with a vibrant culture. Apply now! Our Sales Representatives use consultative sales processes to understand the needs and potential of every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability to guide them to the best possible solution, answer questions, and provide them with the services that best suit their needs. Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.
Responsibilities include, but not limited to:
Providing high level of customer service to customers via inbound calls and emails (Daily Volume: ~30-50 calls, ~60-80 emails)
Continually exceed customer expectations
Ability to troubleshoot and communicate across multiple platforms
Constantly evaluate customer experience and make suggestions to improve customer engagement/satisfaction
Meet or exceed KPI's including time to first response, customer satisfaction scores
Being able to communicate with one client acrosss multiple channels such as voice, email etc.
Requirements:
Minimum of 6 months of sales experience
Minimum of 6 months of customer service experience
Excellent written and oral communication
Proactive attitude with an ability to creatively solve problems quickly
Independent, excellent time management and organizational skills
Willing to support other teams when needed
Confident, with the ability to prioritize and meet deadlines working under pressure
Computer and Technology savvy
Experience with using Hubspot is not a must but preferred
Experience with JustCall is not a must but preferred
Experience with Opus is not a must but preferred
Experience with Shopify is not a must but preferred
You have training in sales methodologies (this is nice to have!)
Collections experience
Airline selling tickets
Reservations experience
Telecommunications experience
Stable and reliable internet connection
Internet and Device Requirement:
Internet Speed of 40-50 Mbps / Upload Speed - 30 Mbps
System: Windows 10 or more. 32 -bit Operation system.
RAM 8GB or more
Processors - Intel Core i5 or up.
Laptop (No Chromebook, Linux OS, or Desktop)
Wired headset
Quiet working environment
Benefits:
Performance-based incentive
100% remote (Influx is 100% remote, there is no physical location)
An international and diverse work atmosphere working with different cultures
Extensive growth opportunities
Learning and development programs
We’re looking for high performing, detail-oriented and thoughtful people to join our growing international team!
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Sales Agent - Work From Home (All Parishes)
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