Human Resource Development Officer

The HRD Officer is responsible for supporting the following HR functional areas: recruitment/employment, onboarding, employee relations, learning and development, performance management, policy implementation, employment law compliance, information, and records.

The HRD Officer is responsible for supporting the following HR functional areas: recruitment/employment, onboarding, employee relations, learning and development, performance management, policy implementation, employment law compliance, information, and records.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Assist with workforce administration - forecasting, recruitment, learning and development, staff engagement, performance management, retention, resignation, termination, suspension, and dismissal.
•  Coordinates the Bank’s benefits programs - uniform allowance, health scheme, pension, group life insurance and leave schedules.
• Assist with timely review of the HR policies – ensure policies are regularly updated and posted on the Intranet.
• Maintains the internal HR databases, which includes employee onboarding/offboarding, learning, and maintenance of records and reports.
• Provide guidance to employees regarding interpretation of HR policies and procedures.
• Assist with the development of Standard Operating Procedures (SOPs) and effective implementation and monitoring.
• Prepare the HRD Unit’s Monthly Report for use at the monthly senior management, HRCC Committee and the Board of Directors meetings.

• Develops and maintains HR metrics to track employee retention, satisfaction and attrition.
• Address employee concerns, grievances, feedback and assist with disciplinary matters.
• Assists with staff engagement and communication activities.
• Prepare employee letters for signature – appointment, contracts, banks/embassies, references.

The required minimum qualifications, experiences, and attributes are: 

• First degree in Human Resource, Business Administration, Psychology or related field
• Certificate in Industrial Relations
• Working knowledge of Information Technology Systems (eg. HR Dynamics, MyHR+)
• Working knowledge of labour laws, human resource policies, practices and procedures, and employee relations initiatives.
• Team Orientation: willing to work with others in the pursuit of common goals and objectives. 
• Good communication skills (both oral and written forms).
• Be approachable, empathetic, and able to handle sensitive issues tactfully.
• Highly organized, reliable and customer focused.
• Proficiency with MS Office (Word, Excel, PowerPoint, Visio)
• A minimum of three (3) years’ work experience in the field of Human Resource

 Qualified applicants are invited to submit their applications by May 24, 2024